A practitioner does Chicago

by adowling on August 31, 2010

In less than four weeks the Minion and I are bound for The HR Technology Conference in Chicago.  No I don’t have my own discount code; I’m just a lowly practitioner.  So why would a lowly practitioner go to an HR technology conference? If you know me this doesn’t confuse you, but for those that don’t, let me tell you.

I love technology. Any technology that can make the administrative side of my job easier is a blessing. Which means I love HR technology and what it can do for our employees and our HR team.

My first scoop on this conference came during HRevolution in Chicago via the HR Tech session with Bryon Abramowitz, Mike Krupa, and Bill Kutik’s HR tech session. What really captured my attention was the concept of the shootouts.  From the agenda:

Our signature event is now a full track with four sessions, each featuring two vendors demoing their live software to a tough scripted scenario — so they can’t just show you whatever they please. That makes The Shootout very different from the marketing demos you could get in your office or even be asked to pay for at other conferences! 

My company recently implemented a new HRIS. We went through all the traditional string of demos, meetings, and such. But what I would give to see those vendors in a shootout prior to our implementation.

The second draw for me is the great debate between Naomi Bloom and Jim Holincheck.  Naomi Bloom’s blog, and anything she comments on, is full of insightful information and I always learn something new from her.

After looking through the rest of the agenda and talking to some past attendees, I knew I had to see this conference in person. Between the blogger panel, moderated by fellow Alabamian Kris Dunn, the concurrent sessions, and the expo hall, I’m hoping to pick up some new ideas for our HR team and learn a few things….ok, learn a lot of new things.  I already have some ideas on what I’d like to adjust after our implementation; my boss may shoot me when I come back with more.

If you haven’t registered yet, I borrowed a discount code for you to use; BRYON10, all caps. Thanks to the HR Technologist, Bryon Abramowitz, for sharing the discount.  Head on over there and register.

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Taking control

by adowling on August 24, 2010

Greetings from a hotel room in St Louis.  Yeah, that’s what my life has come to; travel, lots and lots of travel.

  • This weekend, Shauna and I are road tripping to Orlando for a night just to hang out with the HRFlorida crew.
  • The following weekend we are Atlanta bound for holiday the weekend.
  • The following week I’m in LaPalma California.
  • The next week I’m in Orlando again for a center opening
  • The next week I’m in St Louis
  • The next week the Minion and are descending on Chicago for the HR Technology Conference
  • Every other following week I’m in St Louis with some Girls Night Out and weekend trips sprinkled in.

Holy crap. I swear I’m not a consultant, I’m an HR Generalist. So, what is an HR Generalist doing traveling this much? Well, I’m filling in for someone at our corporate office that is out on maternity leave. I’m managing our HR systems, benefits, and back end work on acquisitions through the end of the year.

Can you hear the nerdy giggles in my voice? I’m so looking forward to the work, not so much with the travel, but the work tickles me to no end.

I’m finally, albeit for a few months, doing what I enjoy most.  I expressed an interest to my boss in learning more of the back end work and she’s letting me do it.

I communicated what I wanted. I took control of my own professional development and career.  Does your boss or leadership team know what your goals and interests are? Maybe you should tell them. Worked for me.

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Customer service is like, hard and stuff

August 9, 2010

Customer Service is not rocket science; it’s really not even slightly difficult.  Yet it never ceases to amaze me at the companies that are doing it horribly wrong.
Take for example my recent experience with Papa Johns. I placed an order online Friday night and within 20 minutes my doorbell was ringing. Twenty minutes on a [...]

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Voluntary vs Involuntary – Not about turnover this time

July 28, 2010

We have a saying around my office, ‘Coworkers are involuntary friends’.   The general premise is simple; you cant pick your coworkers like you can pick your friends. We cover this in new hire orientation during the bit about respect for others and working on a call center type floor.

Voluntary friends willing spend time with you [...]

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ADP VE NUGM

July 19, 2010

It’s been a busy few weeks for me since the last post. A week after returning home from SHRM10 I hopped on another cross country flight to Las Vegas for the ADP Virtual Edge National Users Group Meeting. I know what you’re thinking, snooze fest right? Well, I attended for three reasons:

It was free, who [...]

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