So I’m watching Undercover Boss Sunday night just like every other HR nerd out there and I thoroughly enjoyed it. A few things stuck out as odd to me, one in particular was Kevin.
Kevin is the manager in the facility with the policy on docking two minutes for every one minute you were late coming back from lunch. Of course that stood out as odd and all kinds of wrong. What got me the most was how Kevin responded to the question asked by the President/COO regarding meeting the new employee that worked one day in his office.
How do you not meet your new staff? I understand managers are busy and can’t always take time to really get to know their staff but come on, how do you not at least take a few minutes out of your day to say welcome aboard to the new guy?
Even in a company as large as Waste Management on boarding has to be important. My office has 77 employees and I can bet you good money that our Center Director, equivalent to old Kevin, has met every single employee out there.
Managers, get off your managerial high horse and meet your front line employees, learn the difficulties they endure every day to make your shop function. Start at onboarding and grow the relationship from there, your office will be better for it.
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AMEN! Of course, I feel more like the girl doing 6 people’s jobs. I wish someone would step in for me! I’m looking forward to next week. I can’t wait to see what happens to the manager that makes his employees play “reindeer games”.
@Valerie – Dont get me started on the reindeer games. I hope the CEO/Executive smacks that guy.
I agree. The workers make the company go not
the CEO. The show proved that. It’s amazing how management can make (in their minds) a simple policy change but not realize the real impact it has on the workers.